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ShannonD
New Merchant
Joined: 23 May 2022 Posts: 4
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Posted: Thu Oct 04, 2022 10:38 pm Post subject: high risk merchant account frozen? |
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Does anybody here have their merchant accounts frozen for some reason? What was the worst thing you heard of happened to merchants with suspended accounts? |
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james012
New Merchant
Joined: 26 Apr 2023 Posts: 3
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Posted: Sat Apr 26, 2023 12:20 pm Post subject: |
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To avoid such sort of trouble for your business, first of all, you should carefully read and remember all the terms of your contract with your credit card processor.
But your account can be suspended or frozen because of other issues too:
1. Inadequate response to customers;
2. Entering customer credit cards yourself which is against the merchant agreement you've signed.
3. Using your merchant account for prohibited products. In some cases, banks and underwriters need to alter their guidelines on prohibited products. For example even though Cannabis / Medical Marijuana, CBD Products are legal in some states you may need a specialized merchant service bankcard that is aware of cannabis or cbd productsand is capable of underwriting them. Examples include: www.cannabismerchantaccounts.com, www.marijuanamerchantservice.com
4. Make sure your processor is aware if you are selling products that are in a grey zone. These prod
ucts include nutracueticals, herbal remedies, weightloss supplements and marijuana dispensaries.
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nelsonkist
New Merchant
Joined: 14 Dec 2009 Posts: 17
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Posted: Wed Dec 16, 2009 1:33 am Post subject: |
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Now is the time you find out the issues with your high risk merchant account provider before your business goes down the drain.Good merchants would never into online ventures without billing process visa credit cards. |
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